Community Support Network Inc.

10 Ferry St., Suite 401

Concord, NH  03301

 

603-229-1982

info@csni.org

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CSNI Quality Improvement Activities

 

CSNI has a long history of participating in quality improvement activities. In 1996, in partnership with the Bureau of Developmental Services and the Institute on Disability at UNH, CSNI developed the Quality Outcomes Partnership which established a comprehensive set of quality indicators for the entire system. (See 2005 Report Below)

More recently, CSNI was represented on the Quality Committee established under SB 138 which resulted in the establishment of the NH Quality Council. In addition, CSNI was instrumental in the decision to join the National Core Indicators project

Quality improvement activities are coordinated by one of CSNI’s standing committees, the QI committee. This group is made up of the quality assurance directors of each area agency and facilitated by Patricia Fair, a consultant from Fairhaven Associates. This group meets quarterly and reviews quality data generated for the entire area agency system. They review trends and make recommendations for system wide improvement.  Their efforts have resulted in the publication of the 2008,  2009 and 2010 Annual Reports of Quality Improvement. (See Reports Below.)

 

2010 Quality Improvement Report  new

2009 Quality Improvement Report

2008-2009 Comparative Statewide Quality Data

2008 Quality Improvement Report

2005 Quality Outcomes Report

 

Bureau of Developmental Services 2011 Quality Council Activities

Quality Council Membership Listing

Quality Council Meeting Schedule

Quality Council Minutes from January 2011

 

2010 Activities

2010 BDS Quality Council Annual Report     new

Quality Council Minutes from November 2010

Quality Council Minutes from September 2010

Quality Council Minutes from August 2010

Quality Council Minutes from May 2010

Quality Council Minutes from April 2010

Quality Council Minutes from March 2010

Quality Council Minutes from January 2010

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To contact the Developmental Services Quality Council: HTTP://WWW.DHHS.NH.GOV/DCBCS/BDS/QUALITYCOUNCIL/INDEX.HTM AND CLICK ON:  CONTACT DEVELOPMENTAL SERVICES QUALITY COUNCIL. For more information, please e-mail info@csni.org.

 

 

 

 

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