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DHHS Answers Questions Around Meridain Departure

Posted: June 30, 2014

DHHS Answers Questions

Around Meridain Departure 

 http://www.dhhs.nh.gov/ombp/caremgt/documents/meridian-departure-faqs.pdf

DHHS has posted answers to Frequently Asked Questions around the Meridian departure. To learn more about the transition period, prior authorizations, and changing health plans, click the link above.

 

A reminder that the following resources are available to you to help you select and navigate your plan change:

 

- If you would like to change your plan assignment from Meridian to another health plan, please contact the NH Medicaid Service Center at: 1-888-901-4999.

- If you have concerns about a procedure, medication, or any approved service authorized by Meridian through July 31, 2014, please contact

Meridian’s Member Services at (855) 291-5221.  Member Services will continue to field all member questions through this number.

- General questions, that cannot be addressed through the Medicaid Service Center or Meridian Member Services, can be directed to the Medicaid Emergency Services Unit at (603) 271-9461.

- DHHS Client Services is also available to assist members at (800) 852-3354, ext. 4344 or (603) 271-4344.

 

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